The Faisalabad Electric Supply Company (FESCO) serves millions of electricity consumers across Punjab. In 2025, FESCO has upgraded its online billing system to help users easily check, download, and pay their electricity bills from anywhere in the world. Whether you live in Pakistan or abroad, you can now access your FESCO online bill within seconds through your reference number or customer ID.
This comprehensive guide explains everything about FESCO online bill check, bill payment options, tariff updates, and customer services. It is fully optimized for users searching for FESCO bill, FESCO duplicate bill, or FESCO bill online check 2025.
1. What is FESCO?
The Faisalabad Electric Supply Company (FESCO) is one of Pakistan’s major electricity distribution companies, responsible for supplying power to over 4.5 million consumers in Faisalabad, Mianwali, Sargodha, Jhang, Toba Tek Singh, Bhakkar, Khushab, and Chiniot regions. FESCO operates under the authority of the Pakistan Electric Power Company (PEPCO) and the Ministry of Energy.
Its mission is to provide reliable electricity, transparent billing, and customer-focused digital services, including the popular FESCO online bill system.
2. Why FESCO Online Bill System is Important in 2025
In previous years, consumers faced difficulties receiving printed bills on time, especially during postal delays or weather disruptions. Now, with the FESCO online bill 2025 system, users can:
- Check their latest electricity bill online.
- Download or print a duplicate FESCO bill.
- Pay bills through multiple online payment channels.
- View billing history and units consumed.
- Avoid late payment surcharges by paying bills on time.
The system is completely free, fast, and available 24/7.
3. How to Check FESCO Online Bill (Step-by-Step Guide)
Checking your FESCO bill online is very simple. Follow these steps:
- Visit the official website (such as fesco.io).
- Go to the “Online Bill Check” section.
- Enter your 14-digit reference number (found on any previous bill).
- Click on “Submit” or “Check Bill”.
- Your latest FESCO bill will appear on the screen.
You can now view, print, or download your FESCO duplicate bill instantly.
Pro Tip: Always verify your reference number carefully. A single incorrect digit can lead to the wrong bill.
4. How to Download or Print Your FESCO Duplicate Bill
If you lose your original bill or didn’t receive it on time, you can easily download or print your FESCO duplicate bill online:
- Open fesco.io or the official FESCO website.
- Enter your reference number.
- Click “View Bill” and then “Print” or “Download PDF”.
This duplicate bill can be used for payment at any bank, Easypaisa, JazzCash, or ATM.
5. FESCO Online Bill Payment Options (Updated for 2025)
FESCO now supports multiple payment options for consumer convenience. You can pay your FESCO electricity bill through:
- Easypaisa App
- JazzCash App
- NayaPay
- HBL Konnect
- UBL Omni
- Meezan Bank App
- Alfalah Internet Banking
- ATM Machines
- Bank Counters
- Post Offices
For overseas Pakistanis, bill payment can be made through Meezan Roshan Digital Account or online banking portals.
6. FESCO Tariff and Unit Rates (2025 Update)
The FESCO tariff rates 2025 are determined by the National Electric Power Regulatory Authority (NEPRA). Below are the general rates for domestic users:
| Units Consumed | Rate per Unit (PKR) |
|---|---|
| 1 – 100 units | Rs. 7.74 |
| 101 – 200 units | Rs. 10.06 |
| 201 – 300 units | Rs. 12.15 |
| 301 – 700 units | Rs. 17.60 |
| Above 700 units | Rs. 22.00 |
Peak hours: 6:00 PM to 10:00 PM
Off-peak hours: 10:00 PM to 6:00 AM
You can save on your FESCO electricity bill by reducing power use during peak hours.
7. FESCO Bill Reference Number – How to Find It
The FESCO reference number is essential for checking your bill online. You can find it on the top-left corner of any old bill. It’s a 14-digit number (without spaces or dashes).
Example: 12345678901234
Without this reference number, the system cannot retrieve your online bill.
8. FESCO Customer Service and Helpline Numbers
For any billing issue, complaint, or power outage report, contact FESCO customer care through the following:
- FESCO Helpline: 111-000-118
- FESCO Complaint Cell: +92-41-9220184
- FESCO Email: complaints@fesco.com.pk
- FESCO Head Office Address: West Canal Road, Abdullahpur, Faisalabad, Pakistan
You can also visit your nearest FESCO subdivision office for in-person queries.
9. Common FESCO Bill Problems and Solutions
Issue 1: Bill not showing online
- Recheck your reference number or try again after a few hours.
Issue 2: Incorrect bill amount
- Contact the FESCO office for correction or complaint submission.
Issue 3: Duplicate bill not downloading
- Try using another browser or clear cache and cookies.
Issue 4: Payment not updated
- Wait for 24 hours after payment; bank processing delays are common.
10. How to Reduce Your FESCO Electricity Bill in 2025
Here are practical ways to reduce your electricity cost:
- Use LED bulbs instead of old incandescent lights.
- Unplug devices not in use.
- Avoid using heavy appliances during peak hours.
- Maintain your air conditioners regularly.
- Install energy-saving fans and smart meters.
These habits can help you save up to 30% on your FESCO bill annually.
11. Areas Covered by FESCO
FESCO supplies electricity in the following districts:
- Faisalabad
- Jhang
- Toba Tek Singh
- Sargodha
- Mianwali
- Bhakkar
- Khushab
- Chiniot
Each region has its own FESCO division office where consumers can visit for service or complaints.
12. FESCO Online Services (Digital Tools)
FESCO has launched several online tools for consumer ease:
- FESCO Bill Calculator: Estimate your monthly bill by entering units consumed.
- Online New Connection Form (ENC): Apply for a new electricity connection.
- Net Metering Application: For users generating solar energy.
- Complaint Tracking Portal: Track the status of your registered complaints.
All of these are available 24/7 on fesco.io.
13. FESCO Mobile App
In 2025, FESCO introduced its mobile app that allows users to:
- Check and download their bill instantly.
- View previous billing history.
- Report complaints or load shedding.
- Get notifications about tariff changes and updates.
The app is available on both Google Play Store and Apple App Store.
14. FESCO Peak Hours Alert System
To manage energy load effectively, FESCO sends SMS alerts to consumers during peak load times. This helps users plan their electricity usage and avoid higher unit costs.
You can register your number for alerts through the FESCO online SMS service.
15. FESCO Latest Updates (2025)
- FESCO has increased digital meter installation across major cities.
- Consumers can now receive e-bills via email and SMS.
- Net metering expansion approved for domestic users.
- Online complaint tracking improved with new database system.
- Smart meter pilot project successfully implemented in Faisalabad city.
These digital upgrades are part of FESCO’s vision for Smart Energy 2030.
16. Frequently Asked Questions (FAQs)
Q1. How can I check my FESCO bill online?
You can visit fesco.io, enter your 14-digit reference number, and view or download your bill instantly.
Q2. Can I pay my FESCO bill through Easypaisa or JazzCash?
Yes, FESCO accepts payments through Easypaisa, JazzCash, and most banking apps.
Q3. How to get a duplicate FESCO bill?
Visit fesco.io, enter your reference number, and download your duplicate FESCO bill.
Q4. Can overseas Pakistanis check FESCO bills online?
Yes, FESCO bills can be checked and paid online from anywhere in the world using online banking apps.
Q5. How can I contact FESCO for complaints?
Call the FESCO helpline at 111-000-118 or email complaints@fesco.com.pk.
17. Conclusion
The FESCO Online Bill 2025 system has transformed how consumers manage electricity billing. It is fast, reliable, and available worldwide. By using platforms like fesco.io, you can check, download, and pay your bill anytime. With the addition of smart meters, mobile apps, and online tools, FESCO is making Pakistan’s energy infrastructure more digital and efficient.
For the latest updates, tariffs, and bill tracking, keep visiting fesco.io – your trusted source for all FESCO online bill services.