FESCO New Connection Complete Procedure 2025

Applying for a new electricity connection from FESCO (Faisalabad Electric Supply Company) can feel overwhelming if you don’t know where to start. This guide explains the entire process in detail—from eligibility and documents to applying online, paying the Demand Notice, installation, and realistic timelines. FESCO New Connection

Understanding the FESCO New Connection System

FESCO is one of Pakistan’s electricity distribution companies (DISCOs) that serves Faisalabad and surrounding regions. Like other DISCOs, it follows a standardized process for new service connections:

Application submission (ENC portal or office)
Document verification and feasibility check
Issuance and payment of Demand Notice (DN)
Meter installation and supply energization

Most applicants today prefer using the ENC (Electricity New Connection) portal, which is an online system for applying and tracking new connections across all DISCOs. FESCO New Connection

Eligibility for a New FESCO Connection

You can apply for a new connection if you are:

A property owner (residential, commercial, industrial, agricultural)
A tenant or legal occupant (with proper NOC/authorization from the owner)
A developer or builder (for housing projects or commercial plazas)
An association or society representative (for joint properties)

Types of Connections You Can Apply For

Domestic (homes, flats, apartments)
Commercial (shops, plazas, offices)
Industrial (factories, mills, workshops)
Agricultural (tube wells, farms)
Temporary (construction sites, events, fairs)

When applying, you’ll also need to declare your sanctioned load (in kW). This helps FESCO determine whether you require a single-phase or three-phase meter. FESCO New Connection

Required Documents for FESCO New Connection

Here’s a checklist of documents you’ll need:

Core Documents (For All Applicants)

CNIC (front and back)
Proof of ownership (registry, allotment, possession letter, or mutation)
NOC from the owner (if applying as a tenant/relative)
Neighbor’s reference number (from a nearby electricity bill)
Wiring Test Report (from a licensed electrical contractor)
Undertaking/affidavit (no illegal connection, no pending dues)

Additional Documents (Category-Specific)

Commercial/Industrial: NTN, company documents, letterhead, incorporation/partnership papers
Agricultural: Land records or relevant papers FESCO New Connection

How to Apply for a FESCO New Connection (Online via ENC)

Step 1 — Open the ENC Portal

Visit the official Electricity New Connection (ENC) portal and select FESCO as your distribution company. FESCO New Connection

Step 2 — Fill Out the Application Form

Provide:

Applicant details (Name, CNIC, contact info)
Premises address
Connection category and load (kW)
Ownership details and NOC (if required)

Step 3 — Upload Required Documents

Scan and upload all the documents from the checklist.

Step 4 — Submit Application & Save Tracking ID

After submission, you’ll receive a reference/tracking number via SMS/email. Use this for tracking your application status FESCO New Connection

What Happens After You Apply?

Feasibility & Verification – FESCO verifies your documents and checks feeder capacity. A field visit may be scheduled.
Demand Notice Issuance – If feasible, FESCO issues a Demand Notice (DN) that includes charges for service line, meter, and security deposit.
DN Payment – You must pay the DN within the validity period (usually through designated banks).
Installation & Metering – After DN payment, FESCO installs the service line and meter, then energizes the connection. FESCO New Connection

FESCO New Connection Timelines (NEPRA Standards)

According to NEPRA’s performance standards:

Domestic connections: Usually within 30 days (if network capacity is available)
Commercial/industrial connections: May take longer depending on load and feasibility
Delays: Excluded if caused by right-of-way disputes or incomplete documents

Example Case: Domestic Connection

Ayesha, a teacher in Jaranwala, applies for a single-phase domestic connection:

She collects her CNIC, property papers, and wiring test report.
She uses her neighbor’s reference number to apply via ENC.
FESCO issues a DN; she pays it promptly.
Within the standard time, her meter is installed and energized.

Common Mistakes to Avoid

Unclear ownership documents/NOC → Always attach proper authorization.
Missing Wiring Test Report → Get it from a licensed contractor.
Wrong category/load selection → Domestic vs commercial matters for tariffs.
Delay in DN payment → Pay immediately to avoid reissuance.
Address mismatches → Ensure consistency across all documents.

FESCO New Connection Costs

The cost depends on:

Service line length and material
Meter type (single/three-phase)
Security deposit (based on load and tariff)
Extra works (poles, transformer upgrades, etc.)

Important: Always rely only on your official Demand Notice (DN) for accurate charges.

Tracking Your FESCO Application

Use your tracking ID on the ENC portal.
Visit your local FESCO office if there are unusual delays.
Keep DN receipts and SMS notifications safe.

Consumer Rights & Complaint Options

NEPRA performance standards guarantee specific timelines.
If delayed unnecessarily, you can:
- Re-check your documents
- Confirm DN payment
- Politely escalate to FESCO office referencing NEPRA’s rules

FAQs about FESCO New Connection

Q1: Can I apply without visiting the office?
Yes, through the ENC portal.

Q2: Do I need a neighbor’s reference number?
Yes, it helps map your feeder/area.

Q3: How long does it take?
Domestic cases: around 30 days (if feasible).

Q4: What if my DN expires?
You’ll need to request a reissuance.

Q5: Can I apply as a tenant?
Yes, but you need an NOC from the property owner.

Final Thoughts

Getting a new FESCO electricity connection is much easier if you prepare the right documents, use the ENC portal, and pay your Demand Notice on time. By avoiding common mistakes and tracking your application regularly, you can save weeks of delay and enjoy uninterrupted power supply in your home or business. FESCO New Connection