In today’s digital era, electricity consumers expect quick solutions for power-related issues, and the Faisalabad Electric Supply Company (FESCO) has streamlined its complaint system to meet those expectations. Whether you are dealing with billing errors, power outages, or faulty meters, knowing the FESCO complaint number and the right procedure can save you time and effort.
This article provides an in-depth, step-by-step guide to help you file, track, and resolve your FESCO complaints efficiently through multiple official channels — including helpline numbers, SMS, WhatsApp, online portals, and the mobile app.
What Is FESCO and Why Its Complaint System Matters
Faisalabad Electric Supply Company (FESCO) is one of Pakistan’s major electricity distribution companies operating under WAPDA. It serves millions of consumers across Faisalabad, Jhang, Toba Tek Singh, Bhakkar, Chiniot, Mianwali, and Sargodha districts.
Electricity disruptions, billing inaccuracies, and line faults are common concerns. FESCO’s complaint system ensures transparency, accountability, and swift redressal, giving consumers direct access to customer care representatives through various platforms.
FESCO Complaint Number – All Helplines You Need
FESCO offers multiple complaint channels, ensuring that consumers can connect through whichever method is most convenient.
1. FESCO Helpline (24/7 Available)
If you want to talk directly to a representative, call the FESCO Complaint Number:
- FESCO Helpline: 111-000-118
- Alternate Complaint Number: +92-41-9220184
This helpline operates 24 hours a day, seven days a week, including holidays. Consumers can use this number to register complaints about:
- Power breakdowns or outages
- Voltage fluctuations
- Overbilling or meter issues
- Transformer faults or technical issues
Once you register a complaint, you’ll receive a complaint reference number for tracking.
2. FESCO Regional Complaint Numbers (By City)
Below are the regional complaint offices where you can directly contact FESCO’s local representatives:
| City/Region | Complaint Office Contact |
|---|---|
| Faisalabad City | 041-9220184 / 041-9200592 |
| Jhang | 047-9200311 |
| Toba Tek Singh | 046-9200072 |
| Sargodha | 048-9230122 |
| Bhakkar | 0453-920104 |
| Mianwali | 0459-920067 |
| Chiniot | 047-9210054 |
These numbers connect you to local customer support teams familiar with your area’s power grid and issues. FESCO Complaint Number
Fesco District wise Numbers
| Name | Designation & Office | Office phone | Cell number |
| Faisal Shafi Rana | S.E (O) , S.E (O) 1st Circle | 041-9200641 | 0345-1501004 |
| Rizwan Mazhar | DCM , 1st Circle FSD | 041-9200483 | 0345-1501019 |
| Assad Ali Shah | T.O , 1st Circle FSD | 041-9200595 | 0345-1502411 |
| Waqas Rashed | Xen (O) , Civil Line Division | 041-9200307 | 0345-1500219 |
| Ali Raza | SDO , City Fsd | 041-9330010 | 0345-1501005 |
| Muhammad Wajid | SDO , Civil Line Fsd | 041-9201194 | 0345-1501006 |
| Asim Sarghana | SDO , Islampura Fsd | 041-9330852 | 0345-1501007 |
| Asim Sarghana | SDO , Sargodha Road Fsd | 041-8586191 | 0345-1501009 |
| Wajid Ur Rehman | SDO , Muslim Town Fsd | 041-9330889 | 0345-1500473 |
| Awais Rashid | Xen (O) , Abdullahpur Division | 041-9220197 | 0345-1503636 |
| Muhammad Abu Bakar | SDO , Madina Town | 041-9220239 | 0345-1501038 |
| Muhammad Makhdoom | SDO , Mansoorabad | 041-8554054 | 0345-1501039 |
| Zafar Sharif | SDO , Gutt Wala | 041-8504700 | 0345-1501040 |
| Sajjad Mehmood | SDO , Jaranwala Road | 041-2423425 | 0345-1501042 |
| Ihtisham Younas | RO , RO Abdullah Pur | 041-9220190 | 0345-1501040 |
| Muhammad Naeem Javed | Xen (O) , Chak Jhumra Division | 041-8527555 | 0345-1501037 |
| Muhammad Hussain | SDO , Chak Jhumra #1 | 041-8761291 | 0345-1501015 |
| Delair Tariq | SDO , Chak Jhumra #2 | 041-8761249 | 0345-1501016 |
| Ali Mohsin | RO , RO Chak Jhumra | 041-8527550 | |
| Muhammad Tahir Maqsood | Xen (O) , Jaranwala Division | 041-4312947 | 0345-1501020 |
| Saeed Ur Rehman | SDO , City Jaranwala | 041-4312218 | 0345-1501021 |
| Ahtsham Siddique | SDO , Lahore Road | 041-4312219 | 0345-1501022 |
| Ajay Kumar | SDO , Faisalabad Road | 041-4312901 | 0345-1501023 |
| Umar Ehsan | SDO , Satiana | 041-4600617 | 0345-1501024 |
| Muhammad Shoaib | SDO , Khanuana | 041-4716545 | 0345-1501025 |
| Ahsan Jhangir | SDO , Sarwar Shaheed | 041-4312950 | 0345-1501026 |
| Tanseer Hussain | SDO , Haider Ali Shah | 041- | 0345-1502190 |
| Muhammad Naveed | RO , RO Jaranwala | 041-4312263 | 0345-1501027 |
| Muhammad Faheem Shah | Xen (O) , Chiniot Division | 047-9210060 | 0345-1501028 |
| Adnan Masih | SDO , Chiniot S/D # 1 | 047-9210052 | 0345-1501029 |
| Amjad Hussain | SDO , Chiniot S/D # 3 | 047-9210084 | 0345-1501031 |
| Naeem Shahzad | SDO , Bukhrian | 047-6322041 | 0345-1500314 |
| Allah Ditta | RO , RO Chiniot | 047-9210057 | 0345-1502121 |
| Mudassar Ahmad Khan | Xen (O) , Lalian Division | 047-6611336 | 0345-1502176 |
| Muhammad Asif Shahzad | SDO , Lalian # 1 | 047-6610511 | 0345-1501034 |
| Muhammad Asif Shahzad | SDO , Lalian # 2 | 047-6611149 | 0345-1501035 |
| Abdul Wahab | SDO , Chenab Nagar | 047-6212373 | 0345-1501033 |
| Waseem Gull | RO , RO Lalian | 047-6611329 | 0333-8901957 |
| Farhan Anwar | Xen (O) , SKP Road Division | 041-9330938 | 0345-1506363 |
| Shehsawar Azeem Zafar | SDO , Tariq Abad Fsd | 041-9330847 | 0345-1501008 |
| Arslan Aslam | SDO , Hajiabad Fsd | 041-8788404 | 0345-1501011 |
| Waseem Bari | SDO , Millat Town Fsd | 041-8767232 | 0345-1501012 |
| Ghulam Haider | SDO , Manawala | 041-9230049 | 0345-1501041 |
| Ali Ans | RO , RO SKP Road | 041-9330937 | 0340-5589668 |
| Muhammad Waqas Baig | S.E (O) , S.E (O) 2nd Circle | 041-9330060 | 0345-1502236 |
| Waseem Asghar | DCM , 2nd Circle | 041-9330154 | 0345-1501516 |
| Muhammad Ahmad | T.O , 2nd Circle | 041-9330117 | 0345-1501513 |
| Zeeshan Haider | Xen (O) , Peoples Colony Division | 041-9330609 | 0345-1501537 |
| Mubashir Ameer Lara | SDO , Peoples Colony | 041-9330485 | 0345-1501539 |
| Sunail Aslam | SDO , Garden Colony | 041-9330489 | 0345-1501543 |
| Razwan Amin | SDO , Kareem Town | 041-9330499 | 0345-1501545 |
| Imtiaz Ahmad | SDO , Fawara Chowk | 041- | 0321-6679821 |
| Akhlaque Ahmad | RO , RO Peoples Colony | 041-9330607 | 0345-1502726 |
| Arslan Iqbal | Xen (O) , Allama Iqbal Division | 041- | 0345-1500422 |
| Shoaib Rehman | SDO , Allama Iqbal | 041-9330608 | 0345-1501542 |
| Waqar Ahmad | SDO , Samundri Road | 041-2669919 | 0345-1501540 |
| Muhammad Zeeshan Sarwar | SDO , Dijkot | 041-3400019 | 0345-1501544 |
| Shoaib Rehman | SDO , Sufi Barkat Ali | 041- | 0345-1501542 |
| Muhammad Nadeem Sajid | RO , RO Allama Iqbal Division | 041- | 0345-1501528 |
| Sheraz Sheikh | Xen (O) , Nazim Abad Division | 041-2633328 | 0345-1501511 |
| Waqar Ahmad | SDO , Saman Abad | 041-2660968 | 0345-1501519 |
| Moazam Manzoor | SDO , Nazimabad | 041-2633328 | 0345-1501520 |
| Muhammad Asif Javaid | SDO , Factory Area | 041-9330116 | 0345-1501517 |
| Tanveer Ahmad Khan | SDO , Bakar Mandi | 041-2500163 | 0345-1501521 |
| Anayat Ullah | SDO , Jhang Road | 041-2550463 | 0345-1501522 |
| Sajjad Ali | SDO , Thekriwala | 041- | 0345-1501523 |
| Zahid Rashid | SDO , Mujahid Abad | 041- | 0345-1502949 |
| Sajjad Ali | SDO , Sadhar | 041- | 0345-1502238 |
| Riaz Masood | RO , RO Nazimabad | 041- | 0345-1500225 |
| Muhammad Nauman Farzand | Xen (O) , G.M. Abad Division | 041-9330236 | 0345-1501512 |
| Sardar Rashid | SDO , G.M. Abad | 041-9330368 | 0345-1501526 |
| Muhammad Yaseen | SDO , Faizabad | 041-9330038 | 0345-1501527 |
| Akbar Ali | SDO , Gulberg | 041-9330067 | 0345-1501525 |
| Ali Shan | SDO , Razabad | 041-2694450 | 0345-1501532 |
| Muhammad Ibrahim | SDO , Narwala Road | 041-2690320 | 0345-1501533 |
| Faisal Nizam | SDO , Sadar Bazar | 041-9330226 | 0345-1500826 |
| Muhammad Arslan Rao | SDO , Rehmat Town | 041-9330227 | 0345-1500828 |
| Ali Abbas | SDO , Madina Abad | 041-9330229 | 0345-1500857 |
| Muhammad Ibrahim | SDO , Amin Pur | 041- | 0345-1501532 |
| Ali Waqar Warriach | Xen (O) , Samundri Division | 041-9240012 | 0345-1502723 |
| Adnan Saleem | SDO , City Samundri | 041-9240017 | 0345-1501534 |
| Shahrukh Iqbal | SDO , Rural Samundri | 041-9240016 | 0345-1501529 |
| Waleed Shafiq | SDO , Gojra Road | 041-3402155 | 0345-1500753 |
| Rana Arshad | SDO , Muridwala | 041-3401546 | 0345-1501536 |
| Rana Naveed | RO , Samundri Division | 041-9240022 | 0345-1502726 |
| Ghulam Nabi Memon | Xen (O) , Tandlianwala Division | 041-3441191 | 0345-1501518 |
| Muhammad Umer Ameen | SDO , Tandlianwala City | 041-3442425 | 0345-1501535 |
| Ahsan Naveed | SDO , Tandlianwala Rural | 041-3441159 | 0345-1501302 |
| Khalid Mehmood | SDO , Killianwala | 041-3214215 | 0345-1500549 |
| Ashfaq Ali | SDO , Mamunkanjan | 041-3402526 | 0345-1501530 |
| Sadam Hussain | SDO , Rahmay Shah | 041-3212385 | 0345-1501531 |
| Liaqat Ali Awan | T.O , Jhang Circle | 047-9200222 | 0345-1502003 |
| Masood Afzal | DCM , Jhang Circle | 047-9200223 | 0345-1502507 |
| Muhammad Ismail Khalid | SDO , Khewa | 047-7682220 | 0345-1502025 |
| Usama Hassan | SDO , Ashraf Shaheed | 047-7500226 | 0345-1500329 |
| Fakhar Abbas | SDO , Satllite Town | 047-9200228 | 0345-1502027 |
| Abdul Wahab | SDO , Jhang Rural | 047-9200229 | 0345-1502023 |
| Muhammad Masood Afzal | RO , RO Jhang Division # 1 | 047-9200213 | 0345-1502021 |
| Nasir Abbas Sial | Xen (O) , Jhang Division # 2 | 047-9200230 | 0345-1500397 |
| Asif Rashid | SDO , Jhang City | 047-9200226 | 0345-1502005 |
| Ismaeel Khalid | SDO , Jhang Sadar | 047-9200227 | 0345-1502022 |
| Rustam Shahzad | SDO , Sargodha Road | 047-7661045 | 0345-1500398 |
| Junaid Aslam | SDO , Shah Jewna | 047-7640611 | 0345-1502026 |
| Khawar Ali | SDO , Akarianwala | 047-7640017 | 0345-1502024 |
| Ghulam Abbas | SDO , 18-Hazari S/Div | 047-5053620 | 0345-1502058 |
| Talab Hussain | RO , RO Jhang Division # 2 | 047-9200216 | 0345-1500346 |
| Nasir Abbas | Xen (O) , Sultan Bahu Division | 047-5310825 | 0345-1502015 |
| Muhammad Imran Ali | SDO , Shorkot City | 047-5310823 | 0345-1502016 |
| Muhammad Anees | SDO , Shorkot Rural | 047-5311823 | 0345-1502052 |
| Ammar Hussain | SDO , G.M. Raja | 047-5644109 | 0345-1502053 |
| Zeeshan Yousaf | SDO , Ahmad Pur Sail | 047-5340766 | 0345-1502051 |
| Muhammad Saleem | RO , RO Sultan Bahu | 047-5310826 | 0345-1502049 |
| Misbah-ul-Islam | , S.E (O) T.T. Singh Circle | 046- | 0345-1500413 |
| Muhammad Hanif Qadri | , T.T. Singh | 046- | |
| Pir Muhammad | TO , T.T. Singh | 046- | |
| Sajid Pervaiz Akhtar | Xen (O) , T.T. Singh Division | 046-9201118 | 0345-1502010 |
| Muhammad Saleem Siddique | SDO , T.T. Singh City | 046-2512177 | 0345-1502034 |
| Muhammad Hussain | SDO , T.T. Singh Rural | 046-2515190 | 0345-1502035 |
| Faisal Naseer | SDO , Rajana | 046-2263551 | 0345-1502036 |
| Asad Ali | SDO , Shorkot (Cantt) | 047-5509275 | 0345-1502037 |
| Fazal Hussain Shahbaz | RO , RO T.T Singh | 046-9201123 | 0345-1502032 |
| Fazal Abbas Shah | Xen (O) , Kamalia Division | 046-3413601 | 0345-1502017 |
| Zulifqar Ali | SDO , Kamalia City | 046-3413085 | 0345-1502059 |
| Zulifqar Ali | SDO , Kamalia Rural | 046-3412698 | 0345-1502057 |
| Muhammad Imran | SDO , Pir Mahal Rural | 046-3366866 | 0345-1502055 |
| Abaid Ullah | RO , RO Kamalia Division | 046-3413600 | 0345-1502038 |
| Rao Abid Bashir | Xen (O) , Gojra Division | 046-9200051 | 0345-1502012 |
| Abdur Rehman Shafique | SDO , Gojra City | 046-9200057 | 0345-1502039 |
| Muhammad Tahir | SDO , Samundri Road | 046-9200063 | 0345-1502060 |
| Hammad Falak | SDO , Gojra Rural | 046-9200050 | 0345-1502040 |
| Imran Firdos | SDO , Pensra Road | 046-9200049 | 0345-1502013 |
| Haider Abbas | SDO , Nia Lahore | 046-3560042 | 0345-1502041 |
| Muhammad Waseem Arshad | RO , RO Gojra | 046-9200055 | |
| Ismat Ullah | S.E (O) , S.E (O) Sargodha Circle | 048-9232393 | 0345-1501452 |
| Babar Riaz | T O , Sargodha Circle | 048- | 0345-1502501 |
| Muhammad Arshad | DCM , Sargodha Circle | 048-9232373 | 0345-1501036 |
| Maroof Ahmad Butt | Xen (O) , Sargodha-1 | 048-9230395 | 0345-1502506 |
| Mudasarah Rehman | SDO , City Sargodha | 048-9230391 | 0345-1502561 |
| Muhammad Daniyal | SDO , Aziz Bhatti Town | 048-3726264 | 0345-1502562 |
| Sajjad Ali Khan | SDO , Nishtarabad | 048-3792000 | 0345-1500149 |
| Abdul Mueed Mirza | SDO , Tariqabad | 048-3750208 | 0345-1502522 |
| Muhammad Shoaib | RO , RO Sargodha Ist Division | 048-9230381 | 0345-1502520 |
| Haroon Ahmad | Xen (O) , Sargodha-2 | 048-3210093 | 0345-1502503 |
| Zahid Yaseen | SDO , Islam Pura | 048-3700320 | 0345-1502529 |
| Yasir Ummar | SDO , Setellite Town | 048-3216170 | 0345-1502508 |
| Inam Ullah Johar | SDO , Baghtanwala-1 | 048-3782229 | 0345-1502528 |
| Waleed Ahmad Atiq | SDO , New Setellite Town | 048-3216169 | 0345-1502527 |
| Muhammad Sohail | RO , RO Sarogha-2 | 048-3216829 | 0345-1502523 |
| Kifayat Ali | SDO , Civil Line Sargodha-3 | 048-9230397 | 0345-1502550 |
| Muhammad Nauman Rafique | SDO , Silanwali | 048-6531343 | 0345-1502548 |
| Hafiz Mubeen | SDO , Sahiwal-1 | 048-6786033 | 0345-1502549 |
| Hafiz Mubeen | SDO , Sahiwal-2 | 048-9239040 | 0345-1502517 |
| Mazhar Zulfiqar | SDO , Shahpur | 048-6310072 | 0345-1502551 |
| Muhammad Usman | SDO , Jahwarian | 048-6799109 | 0345-1500154 |
| Anwar Ahmad Prince | SDO , Baghtanwala-2 | 048-3780001 | 0345-1502563 |
| Tufail Ahmad | SDO , Kot Moman | 048-6681419 | 0345-1502518 |
| Tufail Ahmad | SDO , Bhabra | 049-6872418 | 0345-1500159 |
| Muzammil abbas | SDO , City Bhalwal | 048-9233006 | 0345-1502530 |
| Awais Akram | SDO , Bhera | 048-6690715 | 0345-1502564 |
| Usman Jahangir | SDO , Phularwan | 048-6610201 | 0345-1502531 |
| Zahid Qureshi | SDO , Purana Bhalwal | 048- | 0345-1502565 |
| Muhammad Abdul Mowahaib Khan | SDO , Sardar Poor Noon | 048-6512088 | 0345-1502566 |
| Ghulam Mustafa Dahar | Xen (O) , Jauharabad Division | 0454-920057 | 0345-1502511 |
| Najam Ul Hassan | SDO , City Jauharabad | 0454-920066 | 0345-1502567 |
| Javed Ahmad | SDO , Khushab-1 | 0454-712223 | 0345-1502532 |
| Javed Ahmad | SDO , Khushab-2 | 0454-712596 | 0345-1502570 |
| Saddam Hussain | SDO , Quaidabad | 0454-770916 | 0345-1502568 |
| Saddam Hussain | SDO , Naushera | 0454-610526 | 0345-1502569 |
| Hafiz Abdul Raheem | SDO , Jauharabad Rural | 0454-920067 | 0345-1500157 |
| Javed Ali | SDO , Noor Poor Thal | 0454-850245 | 0345-1500158 |
| Faizan Ullah | RO , RO Jauharabad | 0454-920056 | 0345-1502560 |
| Mudassar Ahmad Khan | S.E (O) , S.E (O) Mianwali Circle | 0459-350506 | 0345-1501242 |
| Muhammad Athar | T O , S.E (O) Mianwali Circle | 0459- | |
| Hassan Ali Mansoor | DCM , Mianwali Circle | 0459- | 0345-1502512 |
| Inam Ullah Khan | Xen (O) , Mianwali Division | 0459-920031 | 0345-1502504 |
| Wajahat Ali | SDO , Mianwali Urban | 0459-920034 | 0345-1502536 |
| Inam Ullah Khan | SDO , Mianwali Rural | 0459-920036 | 0345-1502572 |
| Jameel Ahmad | SDO , Shahbaz Khel | 0459- | 0345-1502577 |
| Nazir Ahmad | SDO , Liaqat Abad | 0459-201222 | 0345-1502533 |
| Uzma Kanwal | SDO , Kundian | 0459-242546 | 0345-1502535 |
| Asif Naeem | SDO , Wan Buchran | 0459-396166 | 0345-1502573 |
| Nazar Abbas | RO , RO Mianwali | 0459-920038 | 0345-1501301 |
| Manzoor Ahmed | Xen (O) , Kala Bagh Division | 0459-395504 | 0345-1503590 |
| Khawar Abbas | SDO , Kala Bagh | 0459-395819 | 0345-1502534 |
| Bhawani Shanker | SDO , Kamar Mashani | 0459- | |
| Karan Kumar | SDO , Essa Khel | 0459-285258 | 0345-1502571 |
| Ejaz Haider | RO , RO Kala Bagh | 0459- | 0345-1501248 |
| Muhammad Bilal Iqbal | Xen (O) , Bhakkar Division | 0453-9200116 | 0345-1502014 |
| Muhammad Kazim Raza | SDO , Bhakkar City | 0453-512979 | 0345-1502045 |
| SDO , Bhakkar Rural | 0453-9200097 | 0345-1500834 | |
| Muhammad Shahid Azeem | SDO , Jhang Road Bhakkar | 0453-9200115 | 0345-1502044 |
| Muhammad Shahid Azeem | SDO , Bhel Road Bhakkar | 0453-432044 | 0345-1502061 |
| Nadeem Ahmad | SDO , Mankera | 0453-410142 | 0345-1500847 |
| Asif Ali | RO , RO Bhakkar | 0453-9200007 | 0345-1502042 |
| Muhammad Sohail Kamran | Xen (O) , Darya Khan Division | 0453-222116 | 0345-1500846 |
| Muhammad Ayaz Khan | SDO , Darya Khan City | 0453-222092 | 0345-1502043 |
| Aroon Kumar | SDO , Darya Khan Rurla | 0453-322148 | 0345-1502046 |
| Sheheryar Khan | SDO , Kaloor Kot | 0453-200969 | 0345-1502047 |
| Meeral | SDO , Jandanwala | 0453-440969 | 0345-1500853 |
| Muhammad Shafiq | SDO , Dullewala | 0453-445133 | 0345-1500849 |
| Waseem Gull | RO , RO Darya Khan | 0453-222130 | |
| Muhammad Amir | Chief Executive Officer , FESCO Chief Office | 041-9220184 | |
| Abid Rashid | Staff Officer , FESCO Chief Office | 041-9220183 | 0345-1500224 |
| Muhammad Rafique | GM Operation , FESCO Chief Office | 041-9220150 | 0345-1501431 |
| Rana Muhammad Ayub | GM/Chief Operating Officer , FESCO Chief Office | 041-9220150 | 0345-1500443 |
| Ghulam Nabi | Dy Dir (O) , FESCO Chief Office | 041-9220390 | 0345-1500194 |
| Muhammad Shahzad Anwar | Dy Dir (Technical) , FESCO Chief Office | 0- | |
| Bashir Ahmad | Chief Technical Officer , FESCO Chief Office | 041-9220232 | 0345-1500808 |
| Sadaf Naz | Chief Customer Services , FESCO Chief Office | 041-9220576 | |
| Farukh Aftab | Director General (HR&A) , FESCO Chief Office | 041-9220247 | 0345-1503333 |
| Muhammad Rafique | Chief Engineer (Operation) , FESCO Chief Office | 041-9220052 | 0345-1501431 |
| Muhammad Ameer Khan | Director (PS&C) , FESCO Chief Office | 041-9220690 | |
| Mubashar Hayat Rao | C.E (O&M) T&G , FESCO Chief Office | 041-9230007 | 0345-1503106 |
| Abid Rashid | Secertry Addl Charge , FESCO Chief Office | 041-9220211 | 0345-1500212 |
| Abrar Ahmad | PD (Construction) , FESCO Chief Office | 041-9220182 | |
| Ghulam Mujtaba Khan | Director (CM) , FESCO Chief Office | 041-9220509 | 0345-8640094 |
| Ghulam Mujtaba | Director (HR) , FESCO Chief Office | 041-9220370 | 0345-1500036 |
| Athar Ayub | Director General (Admn) , FESCO Chief Office | 041-9220231 | 0345-1500212 |
| Mahmood Ali | Dy Dir (A&S) , FESCO Chief Office | 041-9220377 | 0345-1501438 |
| Abdul Hafeez Nadeem | Director (S&I) , FESCO Chief Office | 041-2643052 | |
| Mahmood Ali | Dy Dir (HR) , FESCO Chief Office | 041-9220377 | 0345-1501438 |
| Mahmood Ali | Dy Dir (OD) , FESCO Chief Office | 0- | 0345-1501438 |
| Muhammad Bakhsh | Dy Dir (Tech)-I , FESCO Chief Office | 041-9220470 | 0345-1500891 |
| Rao Muhammad Zubair | Dy Dir (Dev) T&G , FESCO Chief Office | 041-9220457 | 0345-1500141 |
| Muhammad Amjad | Dy Dir (Safety) , FESCO Chief Office | 041-9220207 | 0345-1500261 |
| Saqib Hussain Gilani | Dy Dir (DCC) , FESCO Chief Office | 041-8503766 | 0345-1500243 |
| Muhammad Nasir | Assistant Director DCC , FESCO Chief Office | 041-9220433 | 0345-1500235 |
| Habib Ur Rehman | Assistant Director DCC , FESCO Chief Office | 041-9220287 | 0345-1500239 |
| Bahzad Hussain | Assistant Director DCC , FESCO Chief Office | 041-9220288 | 0345-1501458 |
| Sadaf Naz | GM (C&CS) , FESCO Chief Office | 041-9200586 | |
| Muhammad Iqbal Khan Niazi | Director (Credit Management Unit) , FESCO Chief Office | 0- | 0345-1501002 |
| Muhammad Saeed | Director (Commercial) , FESCO Chief Office | 041-9220176 | |
| Muhammad Ahmad | Dy Dir (CS) , FESCO Chief Office | 041-9220243 | |
| Zulfiqar Ali | Director (MT&CM) , FESCO Chief Office | 0- | |
| Muhammad Nazir | Chief of Audit , FESCO Chief Office | 041-9220181 | 0345-1500686 |
| Mozzam Sarfraz | Director (Audit) , FESCO Chief Office | 0- | 0345-1500213 |
| Nazir Ahmad | CFO , FESCO Chief Office | 041-9220242 | 0345-1500677 |
| Attique Ur Rehman | Director Finance (CP&C) , FESCO Chief Office | 041-9220226 | 0345-1500921 |
| Ali Muhammad | Dy Dir (CA) , FESCO Chief Office | 0- | 0345-1500309 |
| Fazal Ilahi Rana | Assistant Director (Accounts) , FESCO Chief Office | 0- | 0345-1500428 |
| Muhammad Kashif Bashir | Director (Security) , FESCO Chief Office | 041-9220446 | 0345-1502880 |
| Muhammad Kashif Bashir | Dy Dir (Transport) , FESCO Chief Office | 041-9220381 | 0345-1501110 |
| Shakeel Haider | XEN (Civil-I) , FESCO Chief Office | 041-5384887 | 0345-1501494 |
| Ikram Abdullah | XEN (Civil-II) , FESCO Chief Office | 041-9220193 | 0345-1500449 |
| M® Akhtar Malik | Dy Dir (Intl) , FESCO Chief Office | 041-9220216 | 0345-1500330 |
| Muhammad Tahir | Director (PR) , FESCO Chief Office | 041-9220282 | 0345-1500231 |
| Muhammad Rashid | Project Director (GSC) , FESCO Chief Office | 041-2642751 | 0345-1500419 |
| Muhammad Ramzan | Dy Dir (Inspection) GSC , FESCO Chief Office | 0- | |
| Xen (T&G)”C” GSC , FESCO Chief Office | 041-9230071 | ||
| Rao Muhammad Ali | SE (GSO) , FESCO Chief Office | 041-9230062 | 0345-1500401 |
| Nasrullah Mahaser | XEN (P&I) GSO , FESCO Chief Office | 0- | 0345-1500424 |
| Sheraz Sheikh | XEN (SS&T II) , FESCO Chief Office | 041-9230064 | 0345-1501776 |
| Ali Nawaz Khan | XEN (SS&T Sargodha) , FESCO Chief Office | 048-9230394 | |
| Muhammad Tayyab | XEN (SS&T Mianwali) , FESCO Chief Office | 0459-920190 | 0345-1502513 |
| Shoaib Rasheed | Chief Engineer Thermal , FESCO Chief Office | 041-9230013 | 0304-4242650 |
| Haq Nawaz | SE 500 KV Gatti , FESCO Chief Office | 041-9230136 | 0335-7401661 |
| Muhammad Aamir | DG (MIRAD) , MIRAD Directorate | 041- | 0345-1500425 |
| Zulfiqar Ali | Manager (CM & RA) , MIRAD Directorate | 0- | 0345-1500069 |
| Nadeem Akbar | Manager (P & F) , MIRAD Directorate | 0- | 0345-1503308 |
| Muhammad Abdullah | Dy Manager (Contract Management) , MIRAD Directorate | 0- | 0345-1500280 |
| Umair Ahmad | Dy Manager , MIRAD Directorate | 0- | 0345-1500307 |
| Kantesh Kumar | Dy Manager , MIRAD Directorate | 0- | 0345-1500470 |
| Rukhsar Hussain | Assistant Manager , MIRAD Directorate | 0- | 0345-1500310 |
| Muhammad Tayyab | Assistant Manager , MIRAD Directorate | 0- | 0345-1502552 |
| Abdul Monem | Assistant Manager , MIRAD Directorate | 0- | 0345-1501544 |
| Azzam Ali | Assistant Manager , MIRAD Directorate | 0- | 0345-1500768 |
| Muhammad Kaleem Ullah | Director (MM) Disposal , Director (MM) | 041-9220336 | 0340-5596264 |
| Ehtisham Ullah | Dy Dir (MM) Disposal , Director (MM) | 041- | 0345-1501563 |
| Ahmad Ali Shah | Director (MM) , Director (MM) | 041-9220224 | 0345-1500291 |
| Muhammad Zubair | Dy Dir (Material) P&P T&G , Director (MM) | 0- | |
| Sara Ambreen | Assistant Director (MM) , Director (MM) | 0- | 0345-1500503 |
| Azam Ali Zia | Assistant Director (MM) , Director (MM) | 0- | 0345-1500292 |
| Waqar Ali Bhutto | Assistant Director (MM) , Director (MM) | 0- | 0345-1500105 |
| Muhammad Usman | Assistant Director (MM) , Director (MM) | 0- | 0345-1500381 |
| Awais Ahmad Brar | Assistant Director (MM) , Director (MM) | 0- | |
| Muhammad Farhan Ali | Dy Dir (WH & IM) , Director (MM) | 041-9220252 | 0345-1500440 |
| Base Work Shop | , Base Work Shop | 041-9230252 | |
| Base Work Shop Petrol Pump | , Base Work Shop | 041-9230250 | |
| Asghar Ali Qazlibash | Director (AMI) , FESCO Computer Centre FSD | 0- | 0333-9991514 |
| Muhammad Imdad Ullah | Director General (IT) , FESCO Computer Centre FSD | 041-9220586 | 0345-1500504 |
| Muhammad Imdad Ullah | Director (MIS) , FESCO Computer Centre FSD | 041-9220588 | 0345-1500504 |
| Abdul Hyee | Director (CC & B) , FESCO Computer Centre FSD | 041- | 0345-1500510 |
| Abid Ghafoor | Dy Dir (DBA) , FESCO Computer Centre FSD | 041- | |
| Inam Shahzad | Dy Dir (CC & B) , FESCO Computer Centre FSD | 041-8732089 | 0345-1500514 |
| Faisal Shahzad | Dy Dir (ERP) , FESCO Computer Centre FSD | 041-9220587 | 0345-1500515 |
| Muhammad Zafar Tiwana | Dy Dir (MIS) , Fesco Computer Centre SRG | 048-9230379 | 0345-1502851 |
| Muhammad Abbas | Dy Dir (P/SA) , Fesco Computer Centre Jhang | 047-9220215 | 0345-1500507 |
| Rana Liaqat Ali | Assistant Director (MIS) , FESCO Computer Centre FSD | 0- | 0345-1501589 |
| Muhammad Hassan Marwat | Assistant Director (MIS) , FESCO Computer Centre FSD | 0- | 0345-1500151 |
| Muddsar Hussain | Assistant Director (MIS) , FESCO Computer Centre FSD | 0- | 0340-5595323 |
| Rida Batool | Assistant Director (MIS) , FESCO Computer Centre FSD | 0- | 0340-5593769 |
| Hamza Latif | Assistant Director (PSA) , FESCO Computer Centre FSD | 0- | 0315-1329136 |
| Khadija Zeb | Assistant Director (PSA) , FESCO Computer Centre FSD | 0- | 0341-1230927 |
| Suhail Ahmed | Assistant Director (MIS) , Fesco Computer Centre SRG | 0- | 0340-4222713 |
| Muhammad Ahmad | Assistant Director (PSA) , Fesco Computer Centre SRG | 0- | 0345-1500108 |
| Muhammad Hamza | Assistant Director (PSA) , Fesco Computer Centre Jhang | 0- | 0349-6457077 |
| Aamir Mehboob Ilahi | Chief Engineer (P&D) , Chief Engineer (P&D) | 041-9220179 | 0345-1500206 |
| Muhammad Abdullah | Dy Dir (Planning) , Chief Engineer (P&D) | 0- | 0345-1500280 |
| Dy Dir (Planning & Distribution) , Chief Engineer (P&D) | 0- | ||
| Muhammad Saleem | Dy Dir (MI) T&G , Chief Engineer (P&D) | 0- | 0345-1500404 |
| Muhammad Arslan Rao | Assistant Director (Planning) , Chief Engineer (P&D) | 0- | |
| Arslan Ahmad | Dy Director , Chief Engineer (P&D) | 041- | 0345-1500422 |
| Muhammad Arif | XEN (Construction) , XEN (Construction) Faisalabad | 041-9220004 | 0345-1502008 |
| Rao Muhammad Arslan | SDO (Construction) , SDO (Construction) No.1 | 041-2603330 | 0345-1500421 |
| Waqas Aslam | SDO (Construction) , SDO (Construction) No.2 | 041-9220220 | 0345-1509205 |
| Waqas Noor | SDO (Construction) , SDO (Construction) No.3 | 041-2416597 | 0345-1502961 |
| Haider Abbas | SDO (Construction) , SDO (Construction) ELR No.1 | 041-2643328 | 0345-1500824 |
| Muhammad Ibrahim | SDO (Construction) , SDO (Construction) ELR No.2 | 041-2633329 | 0345-1503301 |
| Abdul Wahab | Jhang , SDO (Construction) Chiniot | 047-9210051 | 0345-1502725 |
| Zulfiqar Ahmad | XEN (Construction) , XEN (Construction) Sargodha | 048-9230383 | |
| Mahmood Abbas | SDO (Construction) , SDO (Construction) Sargodha | 048-3740766 | 0345-1502539 |
| Muhammad Hanif | SDO (Construction) , SDO (Construction) Khushab | 0454-713881 | 0345-1500933 |
| Shahid Mehmood | SDO (Construction) , SDO (Construction) ELR No.4 | 048-3727264 | 0345-1500405 |
| Liaqat Ali Awan | XEN (Construction) , XEN (Construction) Jhang | 047-9200450 | 0345-1502003 |
| Muhammad Imran Aslam | SDO (Construction) , SDO (Construction) Jhang | 047-9200454 | 0345-1502030 |
| Waqar Azeem | SDO (Construction) , SDO (Construction) T.T Singh | 046-9201126 | 0345-1502009 |
| Muhammad Usman | SDO (Construction) , SDO (Construction) 18-Hazari | 047-7645665 | 0345-1502029 |
| Muhammad Abdullah | SDO (Construction) , SDO (Construction) ELR No.3 | 047-9200261 | 0345-1502028 |
| Manzoor Ahmed | XEN (Construction) , XEN (Construction) Mianwali | 0459-350504 | 0345-1501207 |
| Muhammad Ahsan Taqveem | SDO (Construction) , SDO (Construction) Mianwali | 0459-233861 | 0345-1502638 |
| Muhammad Zubair | SDO (Construction) , SDO (Construction) Bhakkar | 0453-9200098 | 0345-1502031 |
| Shahbaz Mahmood | Chief Engineer (TS) , Technical Services | 041-9330017 | 0345-1501014 |
| Muhammad Nadeem Akbar | SE (TS)/M&T , Technical Services | 041-9220219 | 0345-1503308 |
| Muhammad Iqbal Javed | SE (S&D) , Technical Services | 0- | 0345-1500260 |
| Muhammad Danial | SDO (M&T) , Technical Services | 0- | 0336-4869862 |
| Ammar Imtiaz | XEN (M&T) , XEN (TS) Ist | 041-9220218 | |
| Muhammad Saeed Raza | XEN (M&T) , XEN (TS) 2nd | 041-9200486 | |
| Muhammad Mazher Iqbal Malik | XEN (M&T) , XEN (TS) Sargodha | 048-9230389 | 0345-1502543 |
| Muhammad Saleem Shah | XEN (M&T) , XEN (TS) Jhang | 047-9200438 | 0345-1500401 |
| Safdar Abbad | XEN (M&T) , XEN (TS) Mianwali | 0459-920039 | 0345-1502007 |
| Muhammad Kashif Kaleem | XEN TRW , TRW Faisalabad | 041-9220248 | 0345-1500419 |
| Muhammad Ali | , TRW Faisalabad | 0- | 0345-1500749 |
| Qaisar Hayat | , TRW Sargodha | 0- | 0345-1501487 |
| Zahid | , TRW Mianwali | 0- | 0344-6887849 |
| Muhammad Munawar | C.E (Dev) , Chief Engineer (Dev) | 041-9220159 | 0345-1501550 |
| Allah Rakha | Assistant Director (HR) , Chief Engineer (Dev) | 0- | 0345-1500572 |
| Attiq Ur Rehman | Dy Dir (PF) , Chief Engineer (Dev) | 0- | 0345-1500921 |
| Muhammad Afzal | Director (Procurement) , Chief Engineer (Dev) | 0- | 0345-1500707 |
| Muhammad Rafique | Dy Dir (Procurement) , Chief Engineer (Dev) | 0- | 0345-1500880 |
| Tayyab Sattar | Assistant Director (Pro) , Chief Engineer (Dev) | 0- | 0345-1500236 |
| Madan Lal | Assistant Director (Pro) , Chief Engineer (Dev) | 0- | 0345-1500830 |
| Munawar Khan | Dir (PS&C) , Chief Engineer (Dev) | 0- | 0345-1501550 |
| Muhammad Rafique | Dy Dir (PS&C) , Chief Engineer (Dev) | 0- | 0345-1500880 |
| Ihsan Ul Haq | Dy Dir (MC&C) , Chief Engineer (Dev) | 0- | 0345-1503590 |
| Asia Sumer | Asistant Director (MC&C) , Chief Engineer (Dev) | 0- | |
| Niha Maham | Assistant Director , Chief Engineer (Dev) | 0- | 0345-1503595 |
| Zafar Iqbal Siddiqui | DM , Regional Store Fsd | 041-9220223 | 0345-1500348 |
| Muhammad Abu Bakar | D M (Regional Store) , DD R/Store Mianwali | 0459-230172 | 0345-1502515 |
| Muhammad Rizwan Shahid | D M (Regional Store) , DD R/Store Sargodha | 048-3767744 | 0345-1502514 |
| Muhammad Habib Ullah | D M (Regional Store) , DD R/Store Jhang | 047-9200427 | 0345-1502006 |
| Farhan Ali | Assistant Director , Field Store(C) Faisalabad | 041-9220212 | 0345-1500315 |
| Muhammad Azam | Assistant Director , Field Store Sammundri | 041-9240020 | 0345-1500432 |
| Gulab Khan | Assistant Director , Field Store T.T. Singh | 046-2511390 | 0345-7575100 |
Now, you can contact Fesco Helpline with the number given above and they will solve your problem. Still, if you have any problem don’t hesitate to contact us. FESCO Complaint Number
How to Register a FESCO Complaint Online (Step-by-Step Guide)
If you prefer not to wait on call, FESCO’s online complaint portal is a fast and efficient way to log your issue.
Step 1: Visit the Official FESCO Website
Go to the FESCO Online Complaint Portal.
Step 2: Navigate to the “Customer Service” Section
Click on “Register Complaint” or the “Customer Complaint Portal” option.
Step 3: Fill Out the Complaint Form
You’ll be asked to provide:
- Reference Number (found on your bill)
- Consumer Name
- Email / Mobile Number
- Complaint Category (billing, outage, meter, etc.)
- Complaint Description
Step 4: Submit Your Complaint
After submission, you’ll get a Complaint Tracking ID. Keep it safe for tracking your case status.
FESCO Complaint via SMS
If you don’t have internet access, you can still register a complaint via SMS.
FESCO SMS Complaint Format:
Type:
“COMP [Space] [Your Reference Number]”
Send it to 8118.
You’ll receive an acknowledgment message with your complaint number and an estimated resolution time
FESCO Complaint via WhatsApp
FESCO has also launched a WhatsApp-based complaint system to make the process even more convenient.
- FESCO WhatsApp Number: +92-300-295-5532
Consumers can send messages or pictures related to:
- Faulty meters
- Line issues
- Billing errors
- Power failure reports
Just send your Reference Number, Consumer Name, and a brief description of your problem.
How to Track Your FESCO Complaint Status
Tracking your complaint ensures transparency and keeps you updated on the resolution progress.
Online Tracking:
- Visit the official FESCO complaint tracking portal.
- Enter your Complaint Reference Number.
- Click “Check Status” to view live updates.
SMS Tracking:
Simply send your complaint number to 8118, and you’ll receive the current status in seconds.
Types of FESCO Complaints You Can File
FESCO’s system supports a wide range of complaint categories, including:
- Power Outage or Load Shedding Beyond Schedule
- Voltage Fluctuation or Transformer Issues
- Billing Complaints (Overcharging, Meter Tampering, etc.)
- New Connection or Disconnection Requests
- Delay in Bill Delivery or Meter Reading Errors
- Employee Misconduct or Corruption Reports
Each complaint type is categorized for faster routing to the concerned department.
FESCO Mobile App – Manage Complaints on the Go
FESCO’s mobile application, available on Google Play Store, allows users to manage their electricity account easily.
Key Features Include:
- Register new complaints instantly
- Check complaint history and current status
- Download duplicate bills
- View load-shedding schedules
- Update contact information
This user-friendly app ensures that even non-technical users can handle billing and technical issues effortlessly.
Tips for Faster Resolution of FESCO Complaints
To ensure your complaint gets resolved quickly:
- Always provide a complete reference number.
- Describe the issue clearly and concisely.
- If calling, note down the representative’s name and complaint ID.
- Use the online portal or WhatsApp for documentation and tracking.
FESCO typically resolves technical complaints within 24–48 hours and billing complaints within three working days.
FESCO Headquarters and Contact Information
If your complaint remains unresolved or you face repeated delays, you can escalate it to the FESCO Head Office.
Head Office Address:
Faisalabad Electric Supply Company (FESCO)
West Canal Road, Abdullahpur, Faisalabad, Pakistan
Telephone: +92-41-9220184
Email: complaint@fesco.com.pk
Website: www.fesco.com.pk
Escalating Unresolved Complaints to NEPRA
If your issue remains unresolved after escalation within FESCO, you have the right to file a complaint with the National Electric Power Regulatory Authority (NEPRA).
NEPRA Complaint Cell Contact:
- Toll-Free: 0800-11122
- Email: complaints@nepra.org.pk
- Website: www.nepra.org.pk
NEPRA ensures accountability by investigating unresolved consumer grievances.
Conclusion: A Smarter Way to Handle FESCO Complaints
The FESCO Complaint Number and its digital complaint handling tools have transformed how consumers manage electricity-related issues. From online registration to real-time tracking, FESCO’s responsive system ensures faster, more transparent resolutions.
Whether you contact the helpline, WhatsApp, or use the official portal, understanding the right process ensures your issue is prioritized and resolved efficiently.
If you ever face recurring billing issues, technical faults, or poor response times, don’t hesitate to escalate your case through NEPRA, ensuring your consumer rights remain protected.